Frequently Asked Questions
We've gathered answers to the most common questions about our services, process, and approach. Whether you're planning a new project or exploring how we can help, this section offers clear information to help you get started.
FAQ
What kind of projects do you work on?
We work across residential, commercial, cultural, educational, industrial, and civic sectors — from new builds to heritage restorations. If it involves structure, façade, civil or restoration, chances are we’ve done something similar (and loved it).
Do you work directly with homeowners or only with architects and builders?
Both! We regularly collaborate with architects, builders, developers, and asset owners. Whether you’re planning a new build, investigating a structural concern, or restoring an existing building, we tailor our service to suit your project needs.
What makes your approach different?
We believe good engineering should be smart, efficient, and invisible — quietly making the architect’s vision buildable, the builder’s job easier, and the client’s investment last longer.
Can you help with remedial issues like cracking or façade leaks?
Absolutely. Our remedial and heritage team specialises in diagnosing the cause — not just treating the symptoms — to ensure long-term, cost-effective repairs that preserve the building’s integrity and aesthetic.
What’s the benefit of engaging an engineer early in the design process?
Early collaboration saves time, reduces redesign, and opens creative possibilities. When we’re involved early, we help refine concepts, optimise materials, and prevent surprises during construction.
Do you provide sustainable design advice?
Yes — sustainability is embedded in our design thinking. From material efficiency and re-use of existing structures to energy-efficient façades, we aim for solutions that perform better for longer.
Do you take on smaller jobs?
We do. Whether it’s a small residential alteration or a large commercial project, we approach every job with the same care and technical rigour.
What locations do you service?
We’re based in Melbourne, and work on projects across Australia. We also collaborate remotely where it makes sense — good design travels well.
What’s the difference between a façade engineer and an architect?
Architects design the look and layout; façade engineers make that vision perform — ensuring it’s buildable, durable, energy-efficient, and safe for decades to come.
How do I get started?
Simple — reach out with your project details or drawings, and we’ll schedule a quick conversation to see how we can help. From there, we’ll provide a clear scope and proposal so you know exactly what to expect.